Contact Us

We want to hear your ideas, your comments, your compliments and, most importantly, your concerns.

Director of School Community Relations

Robert Tolbert, robert.tolbert@ferndaleschools.org

E-mail us: contact@ferndaleschools.org
Call us: (248) 586-8675
Mail your comments to us:
Ferndale Schools
Pupil Accounting Office
881 Pinecrest Drive
Ferndale, MI 48220

How to Effectively Communicate with School Officials

Parents/families are often discouraged when they attempt to communicate with central office administrators and school board members and are sent back to building-based officials in order to resolve a problem their child may be experiencing in school. To prevent that frustration, parents can become informed about the order of communication, or where to begin the communication sequence regarding their problem or concern.

Many parent/family and community questions are easily and completely answered by communicating directly with the educator in charge of the class or program. Each situation should first be addressed at whatever level the initial action was taken, with appeals moving on to the next level in the chain of command. The easiest way to communicate is via email and a phone call is the next preferable way.

Follow the order of communication below to resolve the problem or answer your questions most effectively.

  1. Classroom teacher
  2. Principal
  3. Assistant Superintendent for Curriculum and Instruction
  4. Superintendent
  5. Board of Education

Follow the order of communication below to resolve the problem or answer your questions most effectively.

  1. Classroom teacher
  2. Principal
  3. Director of Special Education
  4. Superintendent
  5. Board of Education

Follow the order of communication below to resolve the problem or answer your questions most effectively.

  1. Coach
  2. Athletic Director
  3. Principal
  4. Superintendent
  5. Board of Education

Follow the order of communication below to resolve the problem or answer your questions most effectively.

  1. Classroom teacher
  2. Assistant Principal (5th–12th)
  3. Principal
  4. Assistant Superintendent for Curriculum and Instruction
  5. Superintendent
  6. Board of Education

Follow the order of communication below to resolve the problem or answer your questions most effectively.

  1. Food Services Director
  2. Assistant Superintendent of Business Services/Finances
  3. Superintendent
  4. Board of Education

Follow the order of communication below to resolve the problem or answer your questions most effectively.

  1. Bus Driver
  2. Transportation Supervisor
  3. Executive Director of Operations & Transportation
  4. Superintendent
  5. Board of Education

Follow the order of communication below to resolve the problem or answer your questions most effectively.

  1. Principal
  2. Executive Director of Operations & Transportation
  3. Superintendent
  4. Board of Education

Links & Resources

PDF Document2018 Resource Guide - Oakland Schools — This comprehensive resource guide contains a directory of support programs and agencies available to all ages and all needs.

Requesting a transcript?

Graduates: E-mail your request to Nichelle.Daniels@ferndaleschools.org or call (248) 586-8686.

Current FHS Students: Contact the counseling center at Shannon.Heron@FerndaleSchools.org
or call (248) 586-8643.

Current UHS Students: Contact the counseling center at David.Gardner@ferndaleschools.org or call (248) 586-8846.

Ferndale Schools e-blast news emails are sent out weekly.

Principal/Teacher:

Search our Staff Directory for teacher voice mail extensions, email addresses, and teacher pages.

To contact the Superintendent:

Profile Photo

Dr. Bobbie Hayes Goodrum

Superintendent
Phone: 248-586-8652

To contact the Board of Education
Call the Board offices at (248) 586-8652 or email Schoolboard@ferndaleschools.org.

Email the Board President
Boardpresident@ferndaleschools.org.